Privacy Policy

Cumberland Heights believes in making patient privacy and comfort our top priorities. To learn more about our specific policies, read on.

Notice of Privacy Policy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Who We Are

This notice describes the privacy practices of Cumberland Heights Foundation and Cumberland Heights Professional Associates (“Cumberland Heights”). “Cumberland Heights” is inclusive of inpatient, outpatient and virtual services offered at these facilities, individually and collectively.

Our Privacy and Confidentiality Obligations

This Notice of Privacy Practices describes how we may use and disclose your Protected Health Information (“PHI”) in accordance with all applicable laws. It also describes your rights regarding how you may gain access to and control your PHI. We are required by law to maintain the privacy of PHI and to provide you with a Notice of Privacy Practices (NPP). We reserve the right to change the terms of our Notice of Privacy Practices at any time. Any new Notice of Privacy Practices will be effective for all PHI that we maintain at that time. We will make available a revised Notice of Privacy Practices by posting a copy on this website www.cumberlandheights.org, sending a copy to you in the mail upon request, or providing one to you at your next appointment. The following laws outline applicable regulations for PHI.

Protected Health Information in connection with substance use disorder services:

42 CFR Part 2 protects your health information if you are applying for or receiving services (including diagnosis or treatment, or referral) for substance use disorder. Generally, if you are applying for or receiving services for substance use disorder, we may not acknowledge your participation to a person outside the program that you attended any program, except under certain circumstances that are listed in this notice.

All Protected Health Information, including substance use disorder services:

The Health Insurance Portability and Accountability Act (“HIPAA”) Privacy Regulations (45 CFR Parts 160 and 164), also protect your health information whether or not you are applying for or receiving services for substance use disorder. Generally, if you are not applying for or receiving services for substance use disorder, the way we may use and disclose information differs slightly. These differences are listed in this notice.

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

  • You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
  • We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

  • You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
  • We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications

  • You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
  • We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

  • You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
  • If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

  • You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
  • We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

  • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

  • You can complain if you feel we have violated your rights by contacting our Quality Management Office at 8283 River Road Pike, Nashville, TN 37209, (615) 432-3215 or by e-mail at qm@cumberlandheights.org
  • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting hhs.gov/ocr/privacy/hipaa/complaints/.
  • We will not retaliate against you for filing a complaint.

Text Messaging (SMS) Privacy Policy

Cumberland Heights may offer two-way text message (SMS) communications to individuals who choose to participate. Text messaging may be used for purposes such as care coordination, appointment reminders, billing notifications, program information, and other service-related communications.

Consent to Receive Text Messages

By providing your mobile phone number and opting in, you consent to receive text messages from Cumberland Heights. Message frequency may vary. Your consent to receive text messages is not a condition of receiving treatment or services, and you may withdraw consent at any time.

Two-Way Messaging

Text messaging with Cumberland Heights is two-way. You may reply to messages when prompted; however, text messaging should not be used to communicate urgent, emergency, or highly sensitive clinical information. If you are experiencing a medical or mental health emergency, call 911 or your local emergency number.

Opt-Out and Help

You may opt out of receiving text messages at any time by replying STOP to any message. You may receive a confirmation message after opting out.
For assistance, reply HELP or contact Cumberland Heights using the contact information listed in this Notice.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Use and Protection of Mobile Information

Mobile phone numbers and text message content are used solely to support Cumberland Heights’ communication with you. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with trusted service providers solely for the purpose of delivering text messaging services and only as permitted by law.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy and Security

Text messages may not be fully secure. While Cumberland Heights takes reasonable steps to protect your information, you should avoid sharing sensitive personal, medical, or financial information via text message unless specifically directed to do so through a secure process.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care
  • Share information in a disaster relief situation
  • Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases, we never share your information unless you give us written permission:

  • Marketing purposes
  • Sale of your information
  • Most sharing of psychotherapy notes

In the case of fundraising:

  • We may contact you for fundraising efforts, but you can tell us not to contact you again.

 

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways.

  • Treat you – We can use your health information and share it with other professionals who are treating you. Example: A doctor treating you for an injury asks another doctor about your overall health condition.
  • Run our organization – We can use and share your health information to run our practice, improve your care, and contact you when necessary. Example: We use health information about you to manage your treatment and services.
  • Bill for your services – We can use and share your health information to bill and get payment from health plans or other entities. Example: We give information about you to your health insurance plan so it will pay for your services.

 

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues – We can share health information about you for certain situations such as:

  • Preventing disease
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety

Do research – We can use or share your information for health research.

Comply with the law – We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests – We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director – We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests – We can use or share health information about you:

  • For workers’ compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions – We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.

Other Instructions for Notice

  • This notice is effective on November 6th, 2020.
  • Contact our Privacy Office at Quality Management Office at 8283 River Road Pike, Nashville, TN 37209, (615) 432-3215 or by e-mail at qm@cumberlandheights.org

PLEASE READ THE TERMS CAREFULLY BEFORE YOU START TO USE THE SITE. BY USING THE SITE, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS. IF YOU DO NOT WANT TO AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SITE.

THESE TERMS INCLUDE A MANDATORY ARBITRATION AGREEMENT, WHICH MEANS THAT YOU AGREE TO SUBMIT ANY DISPUTE RELATED TO THE SITE TO BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEEDING IN COURT. THE ARBITRATION PROVISION ALSO INCLUDES A CLASS ACTION WAIVER, WHICH MEANS THAT YOU AGREE TO PROCEED WITH ANY DISPUTE INDIVIDUALLY AND NOT AS PART OF A CLASS ACTION, AND A JURY WAIVER.

This Site is offered and available to users who are 13 years of age or older and reside in the United States. By using this Site, you represent and warrant that you are of legal age to form a binding contract with [Cumberland Heights] and meet all the foregoing eligibility requirements. If you do not meet all these requirements, you must not access or use the Site.

We reserve the right to withdraw or amend this Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, we may access to some parts of the Site or the entire Site

The Site Does Not Provide Medical Advice

The Site is provided for informational purposes only. You should not rely on the Site or the Content (which is defined below) or other information therein in deciding on a treatment plan, drug usage, medical procedure, or any other medical advice, and we strongly urge that you consult with a licensed provider in connection with all treatment options that may be available to you. You expressly acknowledge and agree that [Cumberland Heights] is not responsible for the results of any decisions made based on your use of the Site.

THE CONTENT ON THE SITE IS NOT INTENDED IN ANY WAY TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. NEITHER THE CONTENT NOR ANY OTHER SERVICE OFFERED BY OR THROUGH THE SITE IS INTENDED TO BE RELIED ON FOR MEDICAL DIAGNOSIS OR TREATMENT. NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THE SITE. IN AN EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY ASSISTANCE NUMBER.

Accessing and Using the Site

Subject to these Terms, we grant to you, for your personal, non-commercial use only, a non-exclusive, limited, non-transferable, and revocable right to access and use the Site. Permission is granted to download the Content for your use only and only for the purposes for which we provided you access to the Site, provided you do not delete, modify, overwrite, hack, or attempt to change or alter any of the Content and that you retain all copyright notices and other proprietary notices contained in the Content, as applicable.

You understand that to the extent you post, upload, input, submit, or otherwise provide information, data, or other materials in connection with the Site (“User Content”), whether publicly posted or privately transmitted, you agree to provide true, accurate, and complete information. Your decision to provide any User Content in connection with our Site is voluntary. If you choose to provide User Content, you shall be responsible for the accuracy, quality, and legality of the User Content provided by you. By providing User Content to us or the Site, you grant to [Cumberland Heights] and its affiliates the worldwide, irrevocable, perpetual, nonexclusive, royalty free, right and license to use, process, access, display, reproduce, adapt,

edit, publish, distribute, copy, host, store, and otherwise exploit such User Content as reasonably necessary to perform our obligations under these Terms or as otherwise expressly set forth herein. [Cumberland Heights] reserves the right to delete User Content that we believe is inappropriate, profane, abusive, explicit, “spam,” or irrelevant in our sole discretion and without notice.

To the extent you provide any User Content, including but not limited to personal information, to [Cumberland Heights], you warrant that: (a) you are providing or obtaining only your own information or the information of others which you are authorized to provide to third parties; and (b) the use of such information by [Cumberland Heights] and its representatives will not infringe upon or misappropriate the intellectual property rights or otherwise violate the rights of any third parties.

YOU AGREE THAT YOU MUST EVALUATE AND BEAR ALL RISK RELATED TO THE UPLOADING, INPUTTING, OR TRANSMISSION OF USER CONTENT TO THE SITE.

Site Content and Intellectual Property Rights

The [Cumberland Heights] name, [Cumberland Heights] logo, and all related trademarks, service marks, trade names, logos, product and service names, designs, and slogans (collectively “Trademarks”) are trademarks of [Cumberland Heights] or its affiliates or licensors. You may not use such marks without the prior written permission of [Cumberland Heights]. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

The Site and its entire contents, features, and functionality (including but not limited to all Trademarks, information, software, text, displays, images, video, and audio, and the design, selection, coordination, arrangement and “look and feel” thereof), collectively “Content”, are owned by [Cumberland Heights], its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. No right, title, or interest in or to any Content is transferred to you, and all rights not expressly granted are reserved by [Cumberland Heights]. Any use of Content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

If you provide any remarks, feedback, suggestions, ideas, or other information that is communicated by you to us about our products, services and/or the Site, including via social media pages, responses to surveys or requests for feedback, or other areas or mechanisms by which you may submit comments or other content (“Feedback”), you hereby irrevocably assign such Feedback to us. You agree that we may, in our sole discretion, use the Feedback you provide to us in any way, including in future modifications of the Site or in other of our products or services. We will not be required to treat any Feedback as confidential and will not be liable for any ideas (including without limitation, product, service or advertising ideas) and will not incur any liability as a result of any similarities that may appear in our future products, services or operations. Without limitation, we will have exclusive ownership of all present and future existing rights to the Feedback of every kind and nature everywhere. You acknowledge that you are responsible for whatever material you submit, and you, not us, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

Restrictions on Use

You may use the Site only for lawful purposes and in accordance with these Terms. You may not, and you shall not allow or encourage any person to:

  • distribute, republish, display, copy, reproduce, download, transmit, license, sell, create derivative works from, transfer, or otherwise exploit any Content or information from the Site, in whole or in part, without our express written permission;

  • “mirror” any Content or information from the Site on any other server without our express prior written permission;

  • delete, modify, hack, or attempt to change or alter any of the Content on the Site;

  • remove, delete, alter, or obscure any Trademarks, or otherwise remove or modify any copyright or other intellectual property or proprietary rights notices from the Site or any Content;

  • reverse engineer, disassemble, decompile, or decode the Site or any Content therein, in whole or in part;

  • use or attempt to use any “deep-link,” “scraper,” “robot,” “bot,” “spider,” “data mining,” “computer code” or any other automated device, program, tool, algorithm, process or methodology, or manual process having similar processes or functionality, to access, acquire, copy, or monitor any portion of the Site or Content thereon;

  • post on or transmit through the Site any material or content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or otherwise objectionable;

  • use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site or servers or networks connected to the Site, or take any other action that interferes with administration, security, and/or operation of the Site or other parties’ use of the Site;

  • attempt to access computer systems or networks connected to any of our servers or to the Site, through hacking or any other means;

  • take any action that imposes an unreasonable or disproportionately large load on [Cumberland Heights] and/or our affiliates’ infrastructure;

  • disseminate, store, upload, or transmit files that contain viruses, Trojan horses, worms, time bombs, corrupted files, or any malicious code or program that may damage the operation of another’s computer or the property of another;

  • publish, post, or otherwise communicate false information, inaccurate information, or information of another person for which you are not authorized to provide; or

  • engage in any other activity deemed by [Cumberland Heights] to conflict with the spirit or intent of these Terms.

If you violate these Terms, we reserve the right to (a) terminate, suspend or limit your access to or use of the Site; (b) notify law enforcement, regulatory authorities, impacted third parties, and others as we deem appropriate; (c) refuse to provide our services to you in the future; and/or (d) take legal action against you.

Privacy

Your use of the Site, and our collection and use of your information, is subject to our Website Data Privacy Policy (“Privacy Policy”). By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. We will treat any protected health information (as that term is defined by applicable law) as described in our Notice of Privacy Practices.

Links from the Site and Third-Party Content

The Site may contain links to other websites on the Internet that are not maintained by us (“Linked Sites”). When you leave the Site, you do so at your own risk. All Linked Sites are provided only because they may be of interest to users of the Site or offer a service for your convenience. The fact that we offer such links should not be construed in any way as an endorsement, authorization, or sponsorship of that Linked Site or its content, products, or services.

You acknowledge and agree that [Cumberland Heights] has no responsibility for the accuracy or reliability of information provided by Linked Sites. [Cumberland Heights] does not author, edit, or monitor these Linked Sites. You should refer to the separate terms of use, privacy policies, and other rules posted on a Linked Site before you use them. You acknowledge that we shall not be responsible or liable for any damage or loss caused or alleged to be caused by, or in connection with, your clicking on a Linked Site or your reliance on any information, any good, any service, or any other material provided through a Linked Site. You bear all risk associated with the use of the Linked Sites, third party services, and your correspondence or business dealings with advertisers other than us found on or through the Site. We reserve the right to terminate such links at any time.

Donations

The Site may use third-party payment processor to process payments or donations made through the Site. Your use of any third-party payment processor is subject to the terms and conditions of that payment processor.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL [CUMBERLAND HEIGHTS], ITS AFFILIATES, OR OUR OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, PARTNERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY SITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER SITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER

CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

IF ANY EXCLUSION, DISCLAIMER, OR OTHER PROVISION CONTAINED IN THESE TERMS IS HELD TO BE INVALID FOR ANY REASON BY A COURT OF COMPETENT JURISDICTION, AND [CUMBERLAND HEIGHTS], ITS AFFILIATES, OR OUR OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, PARTNERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BECOMES LIABLE FOR LOSS OR DAMAGE THAT WOULD OTHERWISE BE LIMITED, THE AGGREGATE LIABILITY OF [CUMBERLAND HEIGHTS] AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) IS LIMITED TO ONE HUNDRED DOLLARS ($100.00 USD).

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless [Cumberland Heights], its affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Content, any use of the Content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

Disputes; Governing Law and Jurisdiction

These Terms shall be governed by the internal substantive laws of the State of Tennessee, without respect to its conflict of laws principles. Any claim or dispute between you and us that relates to or arises in whole or in part from the Site or these Terms shall be decided exclusively by a court of competent jurisdiction located in Davidson County, Tennessee, provided, that you hereby agrees that any dispute arising out of or relating in any way to these Terms or your use of the Site or any Content, information, materials or services you obtain from us requires that such claim be resolved exclusively by confidential binding arbitration. The arbitration shall be conducted before three neutral arbitrators in Davidson County, Tennessee, in accordance with the rules of the American Arbitration Association (“AAA”), as then in effect. No claims of any other parties may be joined or otherwise combined in the arbitration proceeding. Unless otherwise expressly required by applicable law, each party shall bear its own attorneys’ fees without regard to which party is deemed the prevailing party in the arbitration proceeding. Punitive and consequential damages may not be awarded under these Terms.

BECAUSE THE USE OF THE SITE REQUIRES THE ARBITRATION OF ANY CLAIMS OR DISPUTES EXISTING BETWEEN YOU AND US, NEITHER YOU NOR WE WILL HAVE THE RIGHT TO PURSUE THAT CLAIM IN COURT OR BEFORE A JUDGE OR JURY OR TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER COLLECTIVE OR REPRESENTATIVE PROCEEDING. THE ARBITRATORS’ DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT EITHER YOU OR WE WOULD HAVE IF YOU OR WE WENT TO COURT, INCLUDING WITHOUT LIMITATION THE RIGHT TO CONDUCT DISCOVERY OR TO APPEAL, MAY BE LIMITED OR UNAVAILABLE IN ARBITRATION.

The award of the arbitrators may be enforced in any court having jurisdiction thereof. You and we both hereby consent to the exclusive jurisdiction of the state or federal courts located in Davidson County, Tennessee for any action (a) to compel arbitration, (b) to enforce any award of the arbitrators, (c) at any time prior to the qualification and appointment of the arbitrators, for temporary, interim or provisional equitable remedies, or (d) to enforce our intellectual property rights under these Terms. You and we both consent for service of process in any such action by registered mail or any other means provided by law. Should this Section be deemed invalid or otherwise unenforceable for any reason, it shall be severed, and you and we both agree that sole and exclusive jurisdiction and venue for any claims will be in the state or federal courts in Davidson County, Tennessee.

You must commence any cause of action or claim you may have that arises out of relates to these Terms or the Site within one (1) year after the cause of action or claim accrues; otherwise, such cause of action or claim is permanently barred.

Consent to Electronic Communications

By providing your email address and/or telephone number, or by sending emails to us, you are communicating with us electronically. By providing your email address and/or telephone number, or by sending emails to us, you consent to receive communications from us or on our behalf electronically through emails, phone calls, or text messages, including messages sent using automated dialing technology. You understand that emails and text messages have inherent privacy risks, including that unencrypted emails text messages are not secure and could be accessed by an unauthorized party, intercepted, or altered without your knowledge or authorization. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. By providing your mobile number, you represent that you are the account holder for that number. If you wish to opt out of such text messages, you may do so. Your carrier may charge standard messaging, data, and other fees for text messages.

Typographical Errors; Content Disclaimer

Although we attempt to ensure the integrity and accuracy of the Site, we make no claim, representation, or warranty as to the accuracy, reliability, or suitability of the information contained within the Site, including, but not limited to, the Content and any other information contained in any text, documents, graphics, and other elements. The Content may contain technical errors, typographical errors, errors made or perpetuated by third parties, or other forms of error. The Content may be changed without notice and is not guaranteed to be complete, correct, timely, current or up-to-date. Similar to any printed materials, the Content may become out-of-date. We undertake no obligation to update any Content on the Site. We reserve the right in our sole discretion to make alterations or deletions to the Content at any time without notice. We reserve the right in our sole discretion to edit or remove any documents, information or other content appearing on the Site at any time without notice.

Waiver and Severability

No waiver by [Cumberland Heights] of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of [Cumberland Heights] to assert a right or provision under these Terms shall not constitute a waiver of such right or provision or estop further enforcement of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Entire Agreement

The Terms, our Privacy Policy, and our Notice of Privacy Practices constitute the sole and entire agreement between you and [Cumberland Heights] regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter. By using the Site after we post revised Terms, you accept and agree to the changes. We encourage you to check this page frequently so you are aware of any changes, as they are binding on you.

Contact Information

If you have any questions about these Terms or our Site, please contact us by mail:

Cumberland Heights Foundation

ATTN: Quality Management
8283 River Rd Pike
Nashville, TN 37209